Senior Product Designer

About This Role

As a Senior Product Designer, you will shape SpotOn's design strategy, mentor teammates, and ensure product excellence for thousands of users in a collaborative, mission-driven environment. This role involves driving the execution of complex features across platforms and partnering with cross-functional stakeholders.

Responsibilities

• Work closely with fellow product designers, researchers, product managers, and engineers to execute design solutions across platforms
• Design user flows, wireframes, accessible high-fidelity UI, and prototypes for web and mobile interfaces that address user needs and align with strategic goals
• Apply systems thinking to ensure design consistency and scalability across multiple products and features
• Leverage user research and data-driven insights to inform design decisions and continuously refine solutions
• Proactively identify design opportunities, surface user pain points, and propose scalable solutions
• Facilitate cross-functional workshops, design critiques, and collaborative sessions to align and push the work forward
• Effectively communicate with stakeholders, clearly presenting design rationale and articulating how designs drive measurable business impact
• Provide and apply feedback in order to iterate on design work, improving clarity, usability, and polish
• Apply and maintain SpotOn’s design system to achieve consistency across products
• Plan and execute user research efforts, synthesizing insights into actionable recommendations
• Mentor junior and mid-level designers through feedback, pairing, and sharing best practices

Requirements

• Professional portfolio that highlights your process, design thinking, aesthetic excellence and problem solving skills
• Mastery of design tools (e.g., Figma, FigJam, Miro, Notion) and collaboration platforms (e.g., Slack, Jira)
• Mastery in user-centered design principles, interaction design, visual design, and systems thinking
• Strong aesthetic UI capabilities and comfort working with and evolving design systems
• Demonstrated success designing digital products and prototypes within cross-functional teams
• Understanding of WCAG AA Accessibility Compliance
• Skilled in user research, with the ability to plan, run, and synthesize insights and data to inform and improve design decisions
• Experience defining personas and/or behavioral archetypes and journey maps in order to think holistically about the end-to-end user experience
• Ability to clearly communicate design concepts and influence cross-functional teams
• Ability to prioritize and execute work in a timely manner
• Demonstrated ability to handle complexity, adapt quickly, and maintain clarity in design solutions
• Experience mentoring other designers and elevating team craft

Qualifications

• Relevant education or training in product design, UX, UI and/or interaction design or higher-education degree or boot camp certification

Nice to Have

• Exposure to HTML/CSS
• Interest and/or experience in the hospitality industry, restaurant tech, or SMB services
• Skills in motion design and illustration
• Familiarity with information architecture, content strategy, and UX Writing
• Experience working in service design

Skills

* Required skills

Benefits