Senior Demand Planner

About This Role

Lead US Demand Planning and the Integrated Business Planning (IBP) process for medical devices at Johnson & Johnson. This role focuses on improving forecast accuracy, customer service, and inventory while participating in digital initiatives.

Responsibilities

• Lead Demand Planning for Surgery specific platforms within the Integrated Business Planning (IBP) process with continuous improvements
• Collaborate with Sales, Marketing, Commercial Operations, and Finance to incorporate market intelligence into demand forecasts and balance with statistical models
• Achieve forecast accuracy benchmarks for mean absolute percentage error (MAPE) and aggregate forecast accuracy (Bias)
• Develop detailed execution plans and manage demand plans for new product introductions and life cycle management
• Provide analytical and technical supply chain support for the assigned product portfolio and US Surgery
• Effectively communicate accurate product availability information to customers and commercial partners
• Ensure demand planning, IBP, and business planning processes align with global processes and objectives
• Act as single point of contact for the US business for demand/forecast related activities for the sub-franchise
• Communicate clearly with key stakeholders including Sales, Marketing, Commercial Operations, Finance, and Supply Chain partners
• Enable achievement of Product Availability and other On Time in Full (OTIF) targets and drive continuous improvements
• Participate and lead supply disruption recoveries in partnership with Supply Chain and commercial partners

Requirements

• Bachelor’s degree
• Minimum of 2 years of related professional experience
• Hands on working experience with inventory/planning/order management/ERP or MRP computer systems/financial processes
• Proficient in MS Office programs: Word, Excel, and PowerPoint
• Understanding of distribution links within the supply chain
• Able to work with no supervision

Qualifications

• Bachelor’s degree
• Minimum of 2 years of related professional experience

Nice to Have

• MBA
• Sales & Operations Planning (S&OP) or IBP experience
• Experience in medical device, consumer or pharmaceutical industries
• Proficient in advanced analytics and data visualization software (i.e. Tableau, PowerBI, Looker, Qlik)
• Proficient in digital optimization platforms (i.e. Alteryx, Robotic Process Automation, Common Data Layer, etc.)
• Proactively mitigates supply disruptions and flags risk early
• Strong English verbal and written communication skills
• Excellent interpersonal skills/superior team player – builder
• Strong problem solving and negotiation skills
• Adaptable to meet rapidly changing priorities
• Customer focus (both internal and external)

Skills

* Required skills