Senior Analyst, Business Operations

TalentAlly New York City, NY $64,400 - $90,620
Full Time Mid Level 1+ years

Posted 1 month ago Expired

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About This Role

This role will support strategic operational reviews, process improvements, technology deployments, and optimization initiatives, driving productivity and efficiency. Collaborate with agency operations and media investment teams to streamline processes and deploy operational standards within a global media company.

Responsibilities

  • Assist with operational analysis, process improvement and documentation
  • Provide first level support for agency investment teams for Operational systems and tools
  • Support process improvement and innovation efforts
  • Create accurate system documentation and process maps
  • Conduct business reviews with internal teams and external partners to identify ways to streamline or automate processes

Requirements

  • Detail-oriented, capable of simultaneously handling multiple projects and assignments
  • Ability to manage/prioritize tasks
  • Demonstrated background in process development and documentation
  • Experience working with a wide range of junior and senior stakeholders
  • Advanced skills in MS Office (Excel, Word, Visio, PowerPoint), Smartsheet
  • Experience managing process documentation and workflow design
  • Excellent verbal and written communication skills, attention to detail and accuracy
  • Strong organizational and time management skills
  • Clear understanding of the life cycle of a media campaign
  • Excellent organization skills
  • Experience in data management
  • Business analysis and technical writing skills

Qualifications

  • 1-2 years of experience in business analysis in the media and advertising industry

Nice to Have

  • Experience working with Media Buying and Planning tools
  • Experience in Media Operations, Technical Operations, Business Operations

Skills

Word * Excel * PowerPoint * MS Office * SmartSheet * Visio *

* Required skills

Benefits

401(k)
Tuition Reimbursement
Medical coverage
Family-forming assistance
Paid Time Off
Dental coverage
Flexible time off
Parental Leave
Vision coverage
Disability
Family care leave

About TalentAlly

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized...

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