Security Officer - Substation Rover

About This Role

As an unarmed Security Officer - Substation Rover, you will patrol outdoor public spaces and infrastructure to deter security incidents and contribute to a welcoming guest experience for clients in various industries, including Utilities. You will also oversee compliance with site-specific policies for site security.

Responsibilities

• Provide customer service to visitors, staff, vendors, and/or contractors by carrying out security-related procedures, site-specific policies, and emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site management and public emergency services when needed.
• Conduct regular and random patrols of outdoor grounds, walkways, parking areas, and perimeter points to identify and report unusual activity, hazards, and/or maintenance concerns.
• Monitor access points, gates, and/or service areas; assist with visitor directions and general information while supporting site rules and posted requirements.
• Observe utility-related assets and service corridors during patrols, documenting and reporting signs of tampering, damage, leaks, and/or unauthorized access.
• Support cultural and public-use areas by providing a visible presence during events and peak hours, assisting with line management, area closures, and/or rerouting foot traffic as directed by site leadership.
• Complete routine and incident reports with accurate details, including activity logs, patrol documentation, and follow-up information for management review.
• Use radios, phones, and/or other communications equipment to maintain contact with Allied Universal leadership and site representatives, escalating concerns according to post orders.
• Assist with emergency procedures such as evacuations, severe weather response, and/or medical response by notifying appropriate resources and providing scene information.
• Perform access control and contractor check-in activities when assigned, including verifying authorization and directing deliveries to approved locations.

Requirements

• Must be at least 18 years of age or older (for unarmed roles)
• High school diploma or equivalent
• Ability to pass a background investigation
• Ability to pass a drug screen

Qualifications

• High school diploma or equivalent

Benefits