Security Officer Mall Access Control

About This Role

As a Security Officer in Mall Access Control, you will safeguard clients in a busy retail center by monitoring and patrolling indoor and outdoor areas, assisting guests and tenants, and documenting observations.

Responsibilities

• Provide customer service to tenants, guests, and staff by carrying out security procedures and emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout common areas, parking structures, loading zones, and perimeter areas.
• Respond to incidents and critical situations calmly, including handling disturbances and assisting with lost and found inquiries.
• Monitor for suspicious activity, deter theft, and report hazards or maintenance issues.
• Complete detailed shift activity reports, incident reports, and access/key control logs, and assist with directing traffic.

Requirements

• At least 18 years of age (for unarmed role)
• High school diploma or equivalent
• Ability to pass a background investigation
• Ability to pass a drug screen

Qualifications

• High school diploma or equivalent

Nice to Have

• Access control and/or badge experience
• Ability to ride a bike for long periods of time

Benefits

Certifications