Security Officer - Industrial Gate Driver

About This Role

Serve and safeguard clients in industrial settings by managing access control, greeting visitors, monitoring security systems, and conducting patrols to deter incidents and maintain security.

Responsibilities

• Provide customer service to clients, contractors, visitors, and/or employees by following Allied Universal procedures, site-specific policies, and emergency response activities.
• Staff an access control post at a manufacturing and industrial location, monitoring entry points and controlling access to authorized areas.
• Verify identification, check-in procedures, and/or visitor credentials in accordance with site requirements, issuing temporary access as directed by site policy.
• Monitor security-related systems such as CCTV, access control panels, and/or alarm notifications, and report irregular activity according to protocol.
• Maintain a visible presence at designated entrances, lobbies, and/or receiving areas to help to deter unauthorized entry and support an orderly flow of personnel and deliveries.
• Document incidents, visitor activity, and/or access events, completing reports and log entries that are accurate and timely.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services when required.
• Support loading dock and delivery access processes by confirming appointment information, directing drivers to appropriate areas, and/or coordinating with site contacts per site policy.
• Communicate clearly with site personnel, vendors, and/or emergency responders using radios, phones, and/or other approved methods.
• Follow key control and/or badge control procedures when assigned, accounting for issued items and reporting discrepancies per site policy.

Requirements

• Valid driver's license
• Be at least 18 years of age

Qualifications

• High school diploma or equivalent

Nice to Have

• Comfortable using a computer or tablet
• Access control and badge experience
• Customer service experience

Skills

* Required skills

Benefits