Security Officer - Financial Dispatch Desk

About This Role

Serve and safeguard clients at a leading financial institution by monitoring and coordinating security-related activities from a dispatch desk. Manage communications, support incident response, and provide customer service to staff and visitors.

Responsibilities

• Monitor and manage communications for incident response and dispatch activities within the location, following site-specific policies and procedures
• Coordinate the deployment of security-related personnel to address incidents and requests for assistance throughout the location
• Document and report incidents, observations, and activities in accordance with Allied Universal protocols and client requirements
• Maintain clear and professional communication with on-site staff, visitors, and emergency responders as needed
• Assist in the management of access control systems by monitoring alarms and security-related technology
• Provide customer service by responding to inquiries and assisting individuals in a courteous and professional manner
• Support Allied Universal security-related procedures by relaying critical information to the appropriate personnel during routine and emergency situations

Requirements

• 1 year of security-related experience
• At least 21 years of age
• Possess a high school diploma or equivalent

Qualifications

• High school diploma or equivalent
• At least 1 year of security-related experience

Nice to Have

• State, county, or city issued security license
• Comfortable using a computer or tablet
• Customer service experience

Benefits