Seasonal Merchandising Service Associate

About This Role

This role provides essential merchandising services and customer support within a retail store environment. It involves ensuring product availability, accurate signage, store cleanliness, and actively engaging with customers.

Responsibilities

• Provide SMART customer service through daily execution of Lowe's policies and procedures
• Build relationships with vendors by providing direction and verifying merchandise resets meet specifications
• Collaborate with the Merchandising Service team and Manager by communicating project priorities and needs
• Analyze metrics and provide feedback on project execution and in-store service to leadership
• Engage with customers to understand needs, assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Identify damaged products, remove them from shelves, and deliver to Return to Manufacturer (RTM) area
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping
• Confirm product pricing information is visible and clear, resolving/replacing missing labels
• Review, complete, and enter completion details for assigned merchandise reset, service, and maintenance tasks
• Maintain a safe and secure work environment, including conducting daily safety reviews and keeping aisles clear

Requirements

• High school diploma or GED General Studies or equivalent experience

Qualifications

• High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable

Nice to Have

• 6 Months of Lowe’s sales floor experience
• 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
• 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment

Skills

* Required skills