Salesforce Administrator

About This Role

Optimize and scale Salesforce platform across multiple teams, aligning configurations with business workflows and reporting requirements.

Responsibilities

• Configure and customize Salesforce objects, fields, page layouts, record types, and validation rules to meet evolving business needs
• Design, build, and manage workflows, Process Builder/Flow automation to drive user efficiency and data integrity
• Administer user setup, profiles, roles, permission sets, and security settings to ensure proper access controls
• Develop and maintain reports and dashboards tailored to various business units for actionable insights
• Collaborate with cross-functional teams to translate business requirements into scalable technical solutions
• Maintain data quality by performing deduplication, validation, and cleanup activities
• Create and deliver training materials and documentation for users and new feature rollouts
• Liaise with external partners or developers to manage system enhancements and integrations
• Monitor system performance and proactively apply Salesforce releases, updates, and best practices to optimize platform health

Requirements

• 3+ years of experience as a Salesforce Administrator
• Consulting experience supporting multiple Salesforce orgs (multi-org environment)
• Salesforce Administrator Certification
• Solid experience with Salesforce Sales Cloud and/or Service Cloud administration
• Expertise in building workflows/automation (Flow), validation rules, and reporting/dashboards
• Skilled in data management, including imports using Data Loader and CSV manipulation
• High attention to detail, strong analytical/problem-solving abilities, and effective communication skills
• Comfortable working in fast-paced, agile environments
• Self-starter who thrives in a remote and dynamic work environment
• Able to support a US MST Timezone (Colorado)
• English Level B2/C1

Qualifications

• 3+ years of experience as a Salesforce Administrator, with proven success in platform management

Nice to Have

• Experience in startup settings

Skills

* Required skills

Certifications