Sales Associate

About This Role

This role involves driving sales, ensuring exceptional client experiences, and executing operational tasks for Skin Laundry clinics, focusing on product and membership education. The Sales Associate supports clinic operations and team members while maintaining high standards of compliance and safety.

Responsibilities

• Lead by example in achieving daily sales and conversion goals
• Deliver exceptional client service by educating clients on products, memberships, and treatments
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up
• Reinforce Skin Laundry’s service standards and brand values during every client interaction
• Support opening and closing procedures, including register reconciliation and invoice closeout
• Maintain accurate inventory levels by assisting with restocking and receiving shipments
• Ensure cleanliness, organization, and merchandising standards are consistently met
• Provide on-the-floor coaching and real-time feedback to Sales Associates
• Support onboarding and training of new team members
• Follow and reinforce all operational policies and loss prevention procedures

Requirements

• Minimum 1–2 years of retail, hospitality, or service experience
• Intermediate knowledge of retail operations, POS systems, and cash handling
• Familiarity with Zenoti or similar scheduling and sales software
• Strong product knowledge and passion for skincare and client education
• Advanced interpersonal skills with the ability to coach peers and foster teamwork
• Strong communication and problem-solving abilities
• Reliable, proactive, and accountable in daily execution
• Must be at least 18 years of age

Qualifications

• 1-2 years of retail, hospitality, or service experience

Nice to Have

• Leadership or keyholder experience preferred

Skills

* Required skills

Benefits