Sales Associate

About This Role

As a Sales Associate at Petco, you will be the heart of the Pet Care Center experience, helping pet parents find the right products and solutions for their pets. You will create a welcoming, safe, and engaging environment for customers while contributing to a fast-paced retail team focused on pet care.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.

Requirements

• Passion for animals and interest in pet care
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic math skills and comfort handling cash and transactions
• Strong attention to detail and reliability

Qualifications

• Previous retail or customer service experience preferred.

Nice to Have

• Previous retail or customer service experience

Benefits