Sales Associate

About This Role

As a Sales Associate, you will be the heart of the Pet Care Center experience, helping pet parents find the right products and solutions by sharing pet care information and creating a welcoming and engaging environment.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards
• Share accurate product and pet care information to help customers make informed choices
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners
• Greet customers and deliver friendly, helpful, and solution-focused service
• Create positive shopping experiences that build trust and customer loyalty
• Assist customers in selecting products and services that meet their pets’ needs
• Process sales, returns, and exchanges accurately and efficiently
• Stock shelves, replenish merchandise, and support inventory integrity
• Assist with store recovery, merchandising, and promotional set-ups
• Follow all company policies, procedures, and safety standards

Requirements

• Passion for animals and interest in pet care
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic math skills and comfort handling cash and transactions
• Strong attention to detail and reliability

Qualifications

• Previous retail or customer service experience preferred but not required.

Nice to Have

• Previous retail or customer service experience

Benefits