Sales Associate

About This Role

The Sales Associate is responsible for assisting the store's management staff by providing quality customer service, promoting and selling merchandise, and maintaining store operations.

Responsibilities

• Produce and give extraordinary customer service, helping customers as they enter the store and during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Consistently set goals to grow and improve selling skills and track overall sales
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual
• Consistently achieve and/or exceed sales targets and goals
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff
• Attend all staff meetings and tech clinics for the store
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Requirements

• 0-2 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Self-starter with initiative
• Strong attention to detail with ability to handle multiple tasks simultaneously
• Team-player, passionate about outstanding customer service and selling merchandise

Qualifications

• 0-2 years of customer service experience