Sales Associate

About This Role

Join Hand & Stone Medford as a Sales Associate to provide exceptional customer service, maintain spa cleanliness, and drive membership sales. Contribute to a positive environment where client satisfaction and team growth are prioritized.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain detailed knowledge of the service menu and educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards

Requirements

• Responsible and driven individual
• Excellent communication skills
• Positive attitude
• Winning personality
• Demonstrated history of providing exceptional customer service in prior roles
• Flexible availability, including weekends, daytime, evening, and holidays

Qualifications

• Demonstrated history of providing exceptional customer service in prior roles.

Skills

* Required skills

Benefits