Sales Associate

About This Role

Support all in-store activities to achieve sales and profitability targets by providing an exceptional shopping experience to customers and upholding Cole Haan's service culture.

Responsibilities

• Drive financial growth by achieving personal sales and key KPI goals
• Assist management team in all in-store activities to help drive profitability
• Support a positive store environment
• Deliver extraordinary customer service
• Support and maintain visual merchandising standards consistent with company expectations
• Follow all operational objectives with regards to loss prevention, health, and safety
• Support store operational consistency by following Cole Haan Policy and Procedure

Requirements

• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to accomplish multiple tasks in a fast-paced environment
• Ability to work effectively with others in a team-oriented environment
• Excellent customer service skills
• Ability to effectively communicate in verbal and written English
• Ability to operate POS systems
• Professional phone skills
• Ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally

Skills

* Required skills