Sales Associate Cashier

About This Role

Provide friendly and efficient customer service at Food Lion, operating as a sales associate and cashier. This role involves maintaining a positive shopping experience and handling transactions accurately.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Ensure work station and front end area of the store has a neat and clean presentation

Requirements

• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position

Qualifications

• High school graduate or equivalent preferred