Sales Associate - Building Materials

About This Role

As a Customer Service Associate at Lowe's, you will engage with customers, offering top-notch service and genuine care to help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, assist with product selection, occasionally load merchandise, and organize the department to ensure customer satisfaction. This role is ideal for individuals passionate about customer interaction and solving home improvement challenges.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.

Requirements

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Nice to Have

• 6 months of Retail and/or customer service experience.
• Bilingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Skills

* Required skills

Benefits