Sales Associate

About This Role

The Sales Associate assists customers and processes sales transactions at a Break Time convenience store. This role involves performing operational and food preparation duties to maintain a clean and well-stocked store, ensuring efficient operation during shifts.

Responsibilities

• Consistently and courteously greet and thank each customer; provide fast and friendly customer service; conduct accurate and efficient transactions; handle customer concerns quickly and courteously
• Perform all merchandising activities including proper pricing, knowledge and implementation of promotions and sales, suggestively selling to customers, proper vendor check-in, and keeping all merchandise stocked, clean, fronted, and faced
• Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations
• Work as a team to efficiently and effectively serve customers while adhering to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Utilize the store's technology including point of sale systems, desktop and laptop computers and hand-held devices; perform mathematical calculations to make change, complete shift reports, and count product
• Help train new employees on company policies and procedures; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.
• Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; consistently and timely inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing
• Properly sanitize and maintain equipment, dishes, and food service area; follow standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows

Requirements

• 18 years of age or older
• Friendly, customer service-oriented person who enjoys a fast-paced work environment
• Flexible availability to work, including weekends and holidays
• Reliable transportation to work
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour
• Physical ability to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to perform assigned tasks with accuracy and minimal supervision
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
• Ability to meet Company requirements, including successful pre-employment background check and drug test
• Legal authorization to work in the United States

Nice to Have

• High school diploma or equivalent
• Customer service, retail sales or food service experience

Skills

* Required skills

Benefits

Certifications