Room Attendant

About This Role

This Room Attendant role is responsible for maintaining exceptionally clean and attractive guestrooms while consistently providing attentive, courteous, and efficient service to all hotel guests.

Responsibilities

• Thoroughly clean guestrooms according to standards
• Complete all pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart set-up
• Remove all trash and dirty linen from guestrooms and hallways
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use
• Replenish chemical bottles
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
• Handle items for "Lost and Found" according to the standards
• Ensure overall guest satisfaction

Requirements

• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift
• Ability to effectively communicate both verbally and written, with all level of employees and guests

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Experience in a hotel or a related field preferred

Nice to Have

• High School diploma or equivalent