Revenue Operations Manager

About This Role

The Revenue Operations Manager will strengthen systems, data, and processes to support revenue growth and operational efficiency for a multi-state healthcare organization. This individual contributor role focuses on building structure, connecting operational dots, and improving revenue-related workflows behind the scenes.

Responsibilities

• Serve as a power user and owner of Microsoft Dynamics CRM and related revenue operations workflows
• Improve revenue lifecycle processes including intake, billing readiness, invoicing support, collections coordination, and reporting accuracy
• Partner with billing, finance, and administrative teams to reduce friction, errors, and delays in revenue-related operations
• Build, document, and continuously improve SOPs, workflows, and operating standards
• Lead the creation and ongoing maintenance of a centralized Company Wiki / knowledge base
• Support integration and optimization of point solutions and internal tools across operations and finance
• Support data analysis and reporting that improves visibility into operational performance and revenue drivers
• Help standardize dashboards, reports, and tracking to support leadership decision-making
• Support operational readiness for new state launches and market expansion
• Assist with rollout of new tools, workflows, and process changes by training and supporting internal teams

Requirements

• 1-4 years of experience in Revenue Operations, Business Operations, Consulting, Professional Services, or a fast-paced startup environment
• Strong organizational and analytical skills with a bias toward execution
• Comfortable working independently, managing multiple initiatives, and operating with incomplete information
• Curious, detail-oriented, and motivated by building systems that scale
• Able to translate messy reality into clear processes and usable documentation

Qualifications

• 1-4 years of experience in Revenue Operations, Business Operations, Consulting, Professional Services, or a fast-paced startup environment

Nice to Have

• Microsoft Dynamics 365 (CRM or ERP experience strongly preferred)
• Strong Excel skills (lookups, pivots, reporting logic)
• Exposure to QuickBooks or similar accounting / billing systems
• Experience working cross-functionally with Ops, Finance, Billing, or Technology teams

Skills

* Required skills