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Provide exceptional customer service and total solution selling both in-store and through the kiosk in a fun, team-oriented retail environment. Support the Tech department by achieving sales metrics and responding to customer needs.
Responsibilities
- Provide exceptional customer service in helping customers find a total solution both in-store and through the kiosk
- Create a positive, inviting environment for customers while learning their tech and overall needs
- Stay current on technology products, offerings and services to offer a total solution
- Respond quickly and resourcefully to customer requests and concerns on the sales floor
- Ensure the Tech department achieves key metrics, including profitable sales
- Be flexible on various responsibilities (e.g., cashier, merchandising, returns)
Requirements
- Able to work a flexible schedule based on the store’s needs
- Strong customer service experience
- Demonstrated ability to engage and speak to customers and understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Nice to Have
- Experience selling products or services
Benefits
Dental Insurance
Career growth opportunities
Associate discounts on in-store and online merchandise, services and warranty plans
Vision Insurance
401(k) plan with a company match
Discounts at hundreds of retailers, restaurants and more
Weekly pay
Generous paid time off
Flexible part-time hours
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