Retail Sales Specialist

About This Role

The Retail Sales Specialist provides exceptional customer service, helping customers find total solutions for their tech and overall needs. This role involves maintaining a positive environment, staying current on technology products, and ensuring the Tech department achieves sales metrics.

Responsibilities

• Create a positive, inviting environment for customers while learning their technology and overall needs
• Stay current on technology products, offerings, and services to provide total solutions
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities including cashier duties, merchandising, and returns

Requirements

• Ability to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Nice to Have

• Experience selling products or services

Benefits