Retail Sales Associate

About This Role

As a Customer Service Associate at Lowe's, you will engage with customers, providing top-notch service to help them find products and solve home improvement challenges. This role involves assisting with merchandise, processing orders, and ensuring high customer satisfaction throughout their shopping experience.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Restock merchandise by replenishing empty areas on shelves
• Process orders and deliveries accurately to ensure customers receive merchandise as expected and on time
• Train in other areas of the store to help deliver the best customer service
• Prepare merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout

Requirements

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology (smart phones and tablets)
• Ability to read, write, and perform basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information. 6 Months Experience using common retail technology, such as smart phones and tablets.

Nice to Have

• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Skills

* Required skills

Benefits