Retail Sales Associate

About This Role

The Customer Service Associate at Lowe's assists customers with their home improvement needs, providing top-notch service by helping them locate products, process orders, and solve challenges. This role involves engaging with customers, organizing merchandise, and potentially preparing products based on departmental needs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).

Requirements

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Qualifications

• 6 months experience using a computer and common retail technology (smart phones and tablets).

Nice to Have

• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Skills

* Required skills

Benefits