Retail Key Holder

About This Role

The Retail Key Holder is responsible for opening and closing the BevMo! by Gopuff store and performing managerial duties in the absence of management. This role involves providing excellent customer service, driving sales, assisting with inventory, and processing transactions.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Assist the store in periods of high volume and provide support for new employees
• Provide customers with recommendations based on product knowledge
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
• Operate scanners, cash registers, and other electronics
• Follow proper age verification policies and ensure all prices and quantities are accurate
• Process refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures

Requirements

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
• Ability to work with fluid schedules, including peak hours, nights, weekends, and holidays
• Basic math skills and proficiency in cash handling
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

Qualifications

• High School Diploma or equivalent
• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience

Skills

* Required skills

Benefits