Restaurant Zone Manager

About This Role

Support the Restaurant Leader in the day-to-day operations of the restaurant by upholding Raising Cane’s standards and culture within your assigned zone. Ensure operational excellence, customer satisfaction, and team leadership in a fast-paced environment.

Responsibilities

• Ensure operations meet Raising Cane’s standards in one restaurant zone during a shift
• Enforce Raising Cane’s policies and standards
• Manage assigned zone according to Raising Cane’s operations and safety standards
• Use required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Direct crewmembers during a shift
• Provide exemplary customer service
• Support execution of reward and recognition program for the crewmembers in the restaurant
• Authorize employee functions requiring manager approval (e.g. discounts, promotions, etc.)
• Ensure cleanliness of the restaurant and ensure the facility is in good working order

Requirements

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience
• Must be 18 years of age or older

Qualifications

• High school diploma or equivalent preferred
• 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience

Benefits