Residential Sales Consultant

About This Role

This role involves expanding the residential sales division of a moving and relocation company by working directly with customers to plan local and long-distance moves. The consultant will build trusted relationships and drive revenue within the household goods sector in Stamford, CT.

Responsibilities

• Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals.
• Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes.
• Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move.
• Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals.
• Provide ongoing support and communication to clients throughout the moving process.
• Coordinate with operations to ensure seamless handoff from sales to service delivery.
• Accurately maintain customer data and activity tracking in the company CRM.
• Attend community events and utilise digital platforms to increase visibility and generate new business.
• Stay current on moving industry best practices and local market conditions to refine your approach.
• Ensure that all sales activities align with internal policies and regulatory guidelines.
• Deliver exceptional service from initial consultation through post-move follow-up.
• Work independently while contributing to broader team sales targets.

Qualifications

• Background in residential or COD (cash on delivery) moving sales strongly preferred.

Nice to Have

• Background in residential or COD (cash on delivery) moving sales

Skills

* Required skills