Residential HVAC Service Manager
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Manage and lead a residential HVAC service team, overseeing daily operations, ensuring high-quality service, and achieving budgeted margins and profits. This role is crucial for maintaining customer satisfaction and compliance with safety regulations.
Responsibilities
- Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
- Oversee daily operations to ensure safe, efficient, and high-quality service delivery
- Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
- Resolve customer issues and ensure top-tier customer satisfaction
- Coordinate with dispatch to optimize technician selection and scheduling
- Conduct job site inspections and monitor workmanship standards
- Track departmental operations, inventory, tools, vehicles, and maintenance
- Ensure compliance with safety regulations, company policies, and local codes
- Provide ongoing on-the-job training and development for technicians
- Lead weekly technician meetings and monitor key performance indicators (KPIs)
Requirements
- 10 years of Residential HVAC service and/or Residential HVAC management experience
- Valid driver's license with a good driving record
- Sales experience
Qualifications
- 10 years of Residential HVAC service and/or Residential HVAC management experience
Nice to Have
- TX State license and HVAC code knowledge
Skills
* Required skills
Benefits
About American Residential Services
Part of the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.