Residential Case Manager

About This Role

The Residential Case Manager provides client-centered, trauma-informed case management services to individuals in an intensive residential treatment program, supporting their individualized recovery pathways. This role coordinates client access to needed resources and services through referrals, linkage, and retention activities, ensuring timely follow-up to improve client outcomes. Services are delivered flexibly and respectfully, incorporating family, social networks, and community systems according to client preferences.

Responsibilities

• Establish rapport with clients using Motivational Interviewing and other evidence-based, strengths-based, and nonjudgmental engagement strategies.
• Provide weekly case management sessions tailored to individual client needs, including care coordination, linkage, and follow-up to support recovery goals.
• Develop, implement, and revise individualized service plans in collaboration with the client and interdisciplinary team to address recovery and stabilization needs.
• Coordinate timely communication with referral sources, healthcare providers, courts, CPS, and other external systems involved in the client’s care.
• Facilitate referrals and service linkage for mental health, physical health, social services, and recovery supports; assist clients in accessing transportation and other benefits as needed.
• Participate in treatment team meetings, case reviews, and staff meetings to assess client progress and adjust service planning accordingly.
• Collaborate with residential treatment staff and external partners to ensure an integrated and comprehensive approach to care.
• Maintain accurate and timely documentation of all services, including case management activities, service plans, progress notes, and referral follow-up, in compliance with licensing and funding requirements.
• Ensure all services are trauma-informed, culturally competent, developmentally appropriate, and aligned with agency policies, funder expectations, and scope of practice.

Requirements

• Licensed or credentialed as an LCDC Intern (LCDCI) or equivalent in the state of Texas

Qualifications

• Previous experience in substance use disorder or behavioral health treatment settings strongly preferred.

Nice to Have

• Previous experience in substance use disorder or behavioral health treatment settings
• Bilingual in English and Spanish

Skills

* Required skills