Residential Case Manager

About This Role

The Residential Case Manager II ensures seamless service coordination for clients receiving substance use disorder (SUD) treatment within HealthRIGHT 360’s residential programs. This role involves care coordination, referral and linkage, transition planning, medication management support, and interdisciplinary collaboration to support clients’ recovery and successful reintegration into the community.

Responsibilities

• Conduct comprehensive assessment of case management needs and utilize information in the clients’ American Society of Addiction Medicine (ASAM) Assessment to determine and provide appropriate care coordination services.
• Support clients in obtaining and maintaining benefits including Medi-Cal.
• Develop individualized care coordination goals for clients’ treatment plans that align with clients’ needs, preferences, and recovery goals.
• Monitor and track clients’ progress toward care coordination goals, making adjustments to care plans based on evolving needs and treatment responses.
• Serve as the primary point of contact relating to care coordination needs for clients, their families, and internal and external service providers.
• Facilitate linkage to internal and external community resources, social services, medical care, mental health care, and housing.
• Facilitate linkage to lower or higher levels of care when clinically indicated.
• Develop aftercare and discharge plans that prioritize continued care engagement and relapse prevention strategies.
• Assist clients in scheduling and attending medical, MAT, dental, and psychiatry appointments, and picking up medications.
• Maintain open and timely communication and collaboration with multidisciplinary treatment teams, including therapists, case managers, medical staff, and social workers.

Requirements

• High school diploma or equivalent
• 5+ years of experience in care coordination, case management, or substance use disorder services
• AOD Registration from an Accredited authority (CCAPP, CADTP, CAADE)
• First Aid certification
• CPR certification
• Valid California driver’s license

Qualifications

• High school diploma or equivalent required.
• A minimum of 5 years of experience in care coordination, case management, or substance use disorder services, preferably within a residential or community-based setting.

Benefits

Certifications