Residence Director

Full Time Mid Level 1+ years

Posted 4 weeks ago

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About This Role

The Residence Director is responsible for leading the overall student experience within residence halls including student learning using a curricular approach, student support and wellbeing, staff supervision and development and response to a range of complex student and staff concerns. The Residence Director participates in a range of department initiatives and projects.

Responsibilities

  • Provide leadership for student learning and inclusive community development within assigned residential communities using a curricular framework.
  • Supervise a team of undergraduate Resident Assistants and potentially Graduate Assistant/Assistant Residence Director.
  • Serve as lead instructor for EDUC 391R: CORE – Creating Opportunities for Residents to Engage.
  • Coordinate response and follow up to a range of complex incidents in residence halls, collaborating with campus partners.
  • Uphold the Code of Student Conduct and Residential Life policies, adjudicating student conduct cases as needed.
  • Provide 24-hour on-call coverage for campus residential community in a rotation, including during University break periods and holidays.
  • Collaborate with campus colleagues, academic partners, and other units, responding to parent/family and campus partner inquiries.
  • Support residence hall operations by reporting maintenance issues, monitoring occupancy, and participating in move-in/move-out.
  • Support and participate in University initiatives such as New Students Orientation, student organization events, and Residential Life committees and searches.
  • Engage in professional development, complete training requirements, and manage assigned community budget.

Requirements

  • Master's Degree
  • One academic year of post-baccalaureate live-in residence hall staff experience
  • Demonstrated experience supervising undergraduate student staff in a residential environment
  • Excellent oral and written communication skills, active listening, decision-making and evaluative skills
  • Demonstrated experience with incident response, follow-up with students of concern, and/or on-call experience.
  • Ability to work independently and manage multiple priorities
  • Ability to maintain appropriate levels of privacy and confidentiality
  • Demonstrated experience working with diverse student populations and developing inclusive communities
  • Excellent interpersonal skills and customer service orientation
  • Established skills in Microsoft Office applications and ability to utilize electronic systems

Qualifications

  • Master's Degree at time of hire.
  • One academic year of post-baccalaureate experience as a live-in residence hall staff member. Demonstrated experience supervising undergraduate student staff in a residential environment.

Nice to Have

  • Working knowledge of student learning outcomes, learning strategy design, and outcomes assessment
  • Demonstrated experience with web-based student information data management systems
  • Previous experience facilitating training and workshops focused on diversity, equity and inclusion topics

Skills

Microsoft Office applications * Electronic systems and databases * Student information data management systems *

* Required skills

Benefits

Furnished on-campus apartment

About University of Massachusetts Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. It sits on nearly 1,450-acres and boast...

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