Quality Manager

About This Role

Manage the Food Safety and Quality Department, Quality Lab, Audit Process, and Food safety/Security at each facility to ensure quality standards are maintained according to quality systems, management, and external regulations. Supervise and coordinate QC staff and focus on reducing consumer complaints and process improvement.

Responsibilities

• Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products
• Investigate and respond to all quality assurance related consumer complaints
• Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan to SQF level
• Provide leadership coordinating Safe Quality Food (SQF) standards (Acts as the SQF Practitioner) certification & maintenance process
• Develop/maintain SOPs to operate lab equipment and maintain records
• Maintain calibration programs to ensure lab equipment, and other equipment operate properly
• Oversee external lab testing and reports as required by SQF BRC and EQMS quality system
• Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures
• Establish and monitor laboratory safety programs; review all accident investigations and recommend safety improvement
• Follow HACCP principles and Good Manufacturing Practices

Requirements

• Bachelor's in Food Science, Biology, Dairy Technology or related field
• 5+ years hands-on plant experience in the dairy plant or food industry operations
• 3+ years of people leadership supervisory experience
• GFSI certification (SQF Practitioner, BRCGFS certification preferred)/HACCP certified
• HARPC certification preferred
• Strong analytical and problem-solving skills
• Excellent communication skills both verbal and written
• Excellent interpersonal skills and a collaborative management style

Qualifications

• Bachelor’s in Food Science, Biology or Dairy Technology or related field
• Minimum of 5 years hands-on plant experience in the dairy plant or food industry operations, with 3+ years of people leadership supervisory experience

Nice to Have

• Experience in the food industry
• Extensive knowledge of food systems, food safety and security
• Training and experience in Food Science or Food Technology
• Certification in HACCP

Skills

* Required skills

Benefits

Certifications