Quality Assurance Manager

About This Role

This Quality Manager roll is a critical leader for the Site Leadership Team, promoting a culture of quality, driving collaboration, and developing a robust Quality Management System to ensure compliance and customer satisfaction.

Responsibilities

• Develop a strong quality culture by leading, training, coaching, and motivating quality inspectors, lab technicians, and the document controller
• Partner with site leadership across safety, productivity, customer-service, and security initiatives to resolve operational challenges and identify work process improvements
• Manage a multi-shift crew including quality inspectors, lab technicians, and a document controller
• Oversee the QC Laboratory, responsible for the analysis of raw materials and compounded materials
• Manage quality inspection actions and resolve product quality standard applications by accurately interpreting specifications
• Lead site investigations of non-conformances using effective root cause analysis (RCA) and implement robust corrective and preventive actions (CAPA)
• Lead and support external customer and regulatory audits, as well as internal audits
• Develop and maintain all quality systems at the facility, ensuring they meet current Good Manufacturing Practice (GMP) standards
• Provide quality management support for both new product introduction and current product sustaining activities

Requirements

• Bachelor's degree in Chemistry, Engineering, Biology, or related science
• 5+ years of quality management or supervisory experience in a GMP manufacturing environment
• SAP knowledge
• Proven experience in setting up and maintaining robust quality systems
• Thorough knowledge of GMP standards
• Excellent writing, communication, and Microsoft Office skills

Qualifications

• Bachelor's degree in a relevant field (Chemistry, Engineering, Biology, or related science preferred)
• Minimum of 5 years of quality management or supervisory experience in a metrics-driven GMP manufacturing environment (Food, Pharma, Cosmetic, OTC, Personal Care)

Skills

* Required skills

Benefits