PT Deli Bakery Sales Associate

About This Role

Provide outstanding customer service within the Deli Bakery Department, ensuring high standards in accordance with manuals and maximizing sales while minimizing shrink. This role is crucial for creating a positive shopping experience for customers.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
• Be courteous and helpful to other associates
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensure proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

Requirements

• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Ability to use computers and other communication systems
• Ability to perform repetitive hand and arm motions
• Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Ability to pull or push up to 75 lbs. on occasion
• Ability to stand 100% of the time, frequently walking short distances
• Ability to handle a variety of substances associated with cleaning and packaging materials
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Qualifications

• High school graduate or equivalent preferred