PT Deli Bakery Sales Associate

About This Role

Provide exceptional customer service in the Deli Bakery Department, ensuring product standards, maximizing sales, and minimizing shrink. Maintain a positive shopping experience for customers while adhering to company policies and food safety guidelines.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Be courteous and helpful to other associates
• Follow all technical manuals for processing of product and label placement
• Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines
• Ensure proper sanitation of department, equipment, and proper food handling/preparation
• Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Requirements

• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Ability to meet the physical requirements of the position

Qualifications

• High school graduate or equivalent preferred