Project Manager, Portfolio & Business Operations

About This Role

This Project Manager will lead complex, cross-functional initiatives and establish robust portfolio management frameworks, specifically focusing on strategic program leadership and business operations within a Human Resources environment. The role requires driving ambiguous, game-changing projects while maintaining strong operational rigor across the organization.

Responsibilities

• Design and operate a comprehensive portfolio management framework to intake, prioritize, and track key projects and organizational priorities
• Lead the development and delivery of complex, ambiguous initiatives where methodology, requirements, customer needs, and/or technical feasibility may not be fully defined
• Influence and lead the definition, design, implementation, and delivery of the most advanced, cross-cutting, strategic projects across the organization
• Develop and implement comprehensive project plans, including detailed timelines, resource allocation, budget management, and risk mitigation strategies
• Serve as a business operations partner, maintaining strong visibility and credibility within cross-functional teams
• Design and own key operational mechanisms such as Monthly Business Reviews (MBRs), governance frameworks, and communication protocols
• Facilitate stakeholder meetings and workshops to gather requirements, obtain buy-in, resolve conflicts, and manage expectations
• Communicate regularly with stakeholders—including clients, executives, and team members—to provide transparent updates on project status and proactively address issues
• Manage and coordinate cross-functional teams to ensure seamless collaboration and efficient project execution
• Implement robust project management methodologies and tools to track performance, identify, and proactively mitigate risks, and optimize processes

Requirements

• Bachelor’s degree in project management, Engineering, Business, or a related field
• Minimum 7 years of proven experience in project management, leading complex, multi-stakeholder projects in a Human Resources or corporate environment
• Demonstrated ability to manage project budgets, timelines, and resources effectively, with a strong track record of on-time and on-budget delivery
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate across all organizational levels
• Proficient in project management software, tools, and methodologies
• Strong problem-solving and decision-making skills, with the ability to identify and mitigate risks proactively
• Proven ability to thrive in dynamic, fast-paced environments while managing changing priorities

Qualifications

• Bachelor’s degree in project management, Engineering, Business, or a related field
• Minimum 7 years of proven experience in project management, leading complex, multi-stakeholder projects in a Human Resources or corporate environment

Nice to Have

• PMP, PRINCE2, or similar project management certification
• Experience designing and implementing portfolio management or business operations frameworks
• Background in chief of staff or strategic operations roles

Skills

* Required skills