Program Analyst

About This Role

The Program Analyst evaluates Regulation programs to enhance compliance and internal/external efficiency. This role involves assisting with new system decisions, user acceptance testing, data analysis, and developing standard operating procedures.

Responsibilities

• Perform professional work supporting State Bar programs and services, applying State Bar policies, rules, regulations, and procedures.
• Research information by identifying, locating, and extracting relevant data for analysis and decision-making.
• Review processes, maintain program transactions, records, and documents; assist in preparing statistical data, reports, correspondence, and special studies.
• Participate in complex programmatic responsibilities involving problem solving.
• Evaluate program effectiveness by comparing outcomes to goals to determine corrective actions or modifications to processes and procedures.
• Perform research into program and quality control regulations and procedures; prepare reports on findings and recommend corrective action for discrepancies.
• Conduct audits to determine program inconsistencies or non-compliance.
• Provide input in developing and evaluating program policies and procedures and propose changes concerning operational methods.

Requirements

• Ability to become proficient in multiple interconnected programs and platforms
• Ability to generate complex reports on compliance levels, data quality, and attorney demographics
• Ability to communicate with State Bar staff, committees, licensees, financial institutions, and other stakeholders

Skills

* Required skills