Prestige Beauty Advisor

About This Role

This role maximizes sales in prestige beauty categories by engaging guests, assisting with product selection, and providing exceptional service. It involves maintaining store standards and supporting sales goals.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, retail shrink, and omni-channel sales, with a specific focus on the prestige category.
• Ensure each guest receives exceptional service by greeting, engaging, personalizing service, recommending products/services, and informing about promotions.
• Courteously handle sales, refunds, and exchanges.
• Routinely perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service.
• Book appointments for and support the execution of services and in-store events.
• Stay informed regarding new and existing industry trends, products, and services.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Collaborate with managers and associates to grow the business.
• Regularly participate in ongoing training, including prestige and iconic brand product training.

Requirements

• Passion and significant competency for prestige products, guest service, and selling
• Ability to build and maintain strong customer relationships
• Ability to work independently and as part of a team
• Strong communication skills

Qualifications

• High school diploma is preferred
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred