Pharmacy Order Entry Technician

About This Role

This role involves accurately entering and verifying medication orders, performing drug calculations, resolving pharmacy claim denials, and ensuring compliance with Medicaid regulations. The Pharmacy Order Entry Technician will provide excellent customer service and assist with pharmacy operations.

Responsibilities

• Enter and verify medication orders in a computerized system with a high level of accuracy and efficiency
• Conduct basic drug calculations, including dosage and conversion tasks
• Investigate and resolve pharmacy claim denials; perform follow-up actions in POS systems
• Stay current with Medicaid claim regulations and ensure compliance in processing
• Track unpaid or delayed claims; generate reports for management
• Provide excellent customer service in line with company values and policies
• Assist with medication preparation and dispensing under Pharmacist supervision
• Support additional pharmacy tasks and operations as directed by management

Requirements

• High School diploma or equivalent
• Pharmacy Technician license as required by state
• Experience in a pharmacy setting and medical terminology
• Ability to operate a computer
• Ability to recognize and identify medications
• Detail oriented
• Goal oriented
• Team player
• Effective oral communication

Qualifications

• High School diploma or equivalent
• Experience in a pharmacy setting and medical terminology.

Nice to Have

• Long Term Care pharmacy experience

Benefits