Perishable Associate

About This Role

This role provides quality customer service within the Perishable Department, ensuring high standards in accordance with company manuals. The associate will maximize sales through excellent customer service, minimize shrink through proper utilization of standard practice, and maintain proper product levels and cleanliness.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
• Be courteous and helpful to other associates
• Understand and use company tools like average cost inventory system (ACIS) and ordering (CAO)
• Receive deliveries, code where applicable, rotate and put in appropriate storage area
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream
• Process beef and grinds as directed from the planned production tool and as requested or needed
• Wrap, label, weigh and stock meat case as requested or needed
• Assemble, disassemble, and clean the grinder as requested or needed
• Properly clean and sanitize the department
• Maintain variety and layout standards
• Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Requirements

• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Ability to use computers and other communication systems required to perform job functions
• Ability to perform repetitive hand and arm motions
• Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Ability to pull or push up to 75 lbs. on occasion
• Ability to stand 100% of the time, frequently walking short distances
• Ability to handle a variety of substances associated with cleaning and packaging materials
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
• Ability to meet established volume activity standards for the position
• Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Qualifications

• High school graduate or equivalent preferred
• Entry-level position. Ability and willingness to learn multiple tasks and technical requirements of the job.