Perishable Associate

About This Role

Provide quality customer service within the Perishable Department, ensuring standards are met and sales are maximized while minimizing shrink.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
• Be courteous and helpful to other associates
• Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
• Receive deliveries, code where applicable, rotate, and put in appropriate storage area
• Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, and ice cream
• Process beef and grinds as directed from the planned production tool and as requested or needed
• Wrap, label, weigh, and stock meat case as requested or needed
• Assemble, disassemble, and clean the grinder as requested or needed
• Properly clean and sanitize the department
• Maintain variety and layout standards
• Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
• Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state, and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Requirements

• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Qualifications

• High school graduate or equivalent preferred