Perishable Associate

About This Role

This role provides quality customer service within the Perishable Department, ensuring adherence to company standards. This position is responsible for maximizing sales, minimizing shrink, and maintaining proper product levels.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast, friendly, and accurate customer service
• Courteous and helpful to other associates
• Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
• Receive deliveries, code where applicable, rotate and put in appropriate storage area
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream
• Process beef and grinds as directed from the planned production tool and as requested or needed
• Wrap, label, weigh and stock meat case as requested or needed
• Assemble, disassemble, and clean the grinder as requested or needed
• Properly clean and sanitize the department
• Maintain variety and layout standards
• Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Requirements

• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Meet minimum age requirements to perform specific job functions
• Able to meet the physical requirements of the position, with or without reasonable accommodations

Qualifications

• High school graduate or equivalent preferred