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This Patient Access Associate position is responsible for supporting the Patient Access Department, ensuring patient accounts are complete with valid insurance coverage and current demographic/clinical data. This role also involves calculating patient financial responsibility, presenting financial options, and processing patient payments.
Responsibilities
- Serve as patient facing support for the Patient Access Department within Piedmont Healthcare
- Ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data
- Calculate patient financial responsibility
- Present patient financial options/requirements and process patient payments
- Secure patient consent and acknowledgement on required forms/notices
Requirements
- High School graduate or GED equivalent
- One (1) year experience in Healthcare Revenue Cycle, Clinical role, or related clerical accounting/finance/retail
Qualifications
- High School graduate or GED equivalent
- One (1) year experience in Healthcare Revenue Cycle, Clinical role, or related clerical accounting/finance/retail.
Nice to Have
- Three (3) years of healthcare Revenue Cycle experience
- Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative
- Prior Epic Experience
Skills
EPIC
*
* Required skills
Benefits
Dental
Competitive compensation
Combined PTO days
100% paid Maternity Leave
Diversity, Inclusion and Equity Paid Holiday
Employer Paid Short-Term and Long-Term Disability
Employer-paid Basic Life and Accidental Death & Dismemberment
Vision
Wellness Coaching App
Financial Wellness Planning and Education
Opportunity for PTO cash-in
Total Wellness programs
Medical/Prescription Drug Plans
Broad Employee Assistance Program
Tuition reimbursement for nursing programs
Adoption Assistance
Physician and Nursing Peer Coaching
Employer Paid Military Leave
Flexible Spending Accounts (FSA) for Healthcare and Dependent Day Care
PTO your way
Fertility, family building, menopause and midlife care
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