Parts Outfitter Associate

About This Role

This role supports customers, technicians, and internal teams by managing RV parts and accessories. The associate will source, organize, and distribute parts to ensure efficient service operations and a superior customer experience.

Responsibilities

• Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
• Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
• Maintain proper stock levels, ensure accurate counts, and support timely restocking
• Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
• Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays
• Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
• Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
• Process customer orders in person, by phone, and online, including quotes, invoices, and returns
• Maintain knowledge of RV brands, systems, and commonly used components
• Communicate with vendors to check availability, pricing, or track special orders

Requirements

• Strong customer service and communication skills
• Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
• Ability to stay organized, multitask, and manage inventory in a fast-paced environment
• Comfort with computers and parts-management software
• Attention to detail and willingness to learn the technical aspects of RV components
• Ability to pass a background and drug test

Qualifications

• Experience in RV parts, automotive parts, hardware retail, or a similar environment preferred but not required.

Nice to Have

• Experience in RV parts, automotive parts, hardware retail, or a similar environment

Skills

* Required skills

Benefits