Part-time Weekend Customer Service Associate

About This Role

Serve as a customer service associate at Lowe's, helping customers find products and services for their home improvement needs while providing excellent service and support.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately to ensure timely receipt of merchandise
• Cross-functionally train in other areas of the store to enhance customer service
• Prepare merchandise based on customer needs (e.g., tint paint, cut pipe, bundle wood, cut drywall/blinds)
• Guide customers through shopping or checkout

Requirements

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Qualifications

• 6 months experience using a computer and common retail technology preferred

Nice to Have

• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Benefits