Part-Time Teller

About This Role

As a Part-Time Teller at Wells Fargo, you will support customer engagement by processing transactions, promoting digital solutions, and connecting customers with bankers. This role is crucial for providing financial services to the local community and offers significant career growth opportunities within the company.

Responsibilities

• Support customer engagement by processing teller transactions
• Share digital solutions with customers
• Make appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Receive direction from managers and exercise judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care and build relationships
• Identify information and services to meet customers' financial needs

Requirements

• 6+ months of customer interaction experience

Qualifications

• 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.

Nice to Have

• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism
• Experience working with others on a team
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action
• Well-organized, independent, and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience (e.g., personnel benefits management, HR, recruiting)
• Proficiency with proactively sourcing, acquiring, building, and maintaining customer and colleague relationships