Part Time Fulfillment Associate

About This Role

Fulfill customer orders accurately and efficiently, ensuring high-quality product selection and excellent customer service. This role involves operating powered equipment safely and maintaining inventory accuracy.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Maintain staging areas clean, organized, and safe
• Deliver excellent service by choosing high-quality items and validating orders
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck)
• Follow all safety requirements when operating equipment
• Support inventory accuracy using the Orders App and maintaining SIMS compliance
• Partner with leadership to resolve short picks
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups
• Report safety or theft concerns promptly
• Achieve daily job responsibilities with a customer-first mindset, strong communication, and teamwork skills

Requirements

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck

Qualifications

• 6 months experience using a computer and common retail technology; 6 months retail experience preferred; 6 months customer service or product fulfillment experience preferred.

Nice to Have

• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Skills

* Required skills

Certifications