Optical Technician

About This Role

An Optical Technician at EyeCare Partners will achieve a world-class Total Patient Experience, maximizing retail sales while supporting patients' medical needs. This role involves dispensing and fitting glasses and contacts based on optometrist and ophthalmologist prescriptions, connecting patient needs to offered goods and services.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Requirements

• High school diploma or GED
• Minimum of 1 year experience interacting with customers/patients or equivalent
• Favorable result on background check
• Proof of identity and right to work in the United States

Qualifications

• High school diploma or GED required
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience

Nice to Have

• Previous medical office experience
• Previous ophthalmic experience
• ABO certification
• NCLE certification

Skills

* Required skills