Operations Supervisor

About This Role

The Operations Supervisor produces maximum profit while providing excellent customer service. This role oversees and is directly involved in operations including Dock, P&D, and Road, focusing on customer service, productivity, quality freight handling, claims prevention, load average, and safety.

Responsibilities

• Manage, plan, organize, and direct all assigned employees
• Manage and implement security and loss prevention procedures
• Prepare and manage safety procedures in accordance with Company, OSHA, and DOT guidelines
• Prepare and implement action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets
• Work with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards
• Schedule employees in accordance with hours planning, the company's run bid process, and service requirements

Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• Currently located in the same geographic location as the position or willing to self-relocate
• Organized, detail-oriented and strong communication skills

Qualifications

• High school diploma or equivalent
• Previous dock operations or supervisory experience not required but preferred

Nice to Have

• Previous dock operations or supervisory experience
• Bachelor's Degree