Operations Supervisor

About This Role

Supervise operations within a plasma center, ensuring compliance with federal and state regulations, and maintaining high production standards. This role involves overseeing donor selection, plasma collection, and manufacturing records while providing guidance and training to employees.

Responsibilities

• Maintain the ability to perform any/all tasks within the plasma center and fulfill the role of production employees, supervising donor flow
• Maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards
• Attend all required training sessions, staff meetings, etc.
• Ensure accurate and thorough documentation of necessary records is performed
• Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
• Assist in the control of center donor funds as determined by management
• Assist in the training of new employees and retraining of current employees
• Maintain active communication with other service areas to ensure accurate documentation and quality
• Build rapport with donors to ensure overall customer satisfaction to support long-term donation
• Report all unsafe situations or conditions to area lead, supervisor or manager

Requirements

• High school diploma or GED
• 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
• Demonstrated proficiency to handle difficult situations
• Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer

Qualifications

• High school diploma or GED
• 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Certifications